MRO Magazine

VIDEO: Maintenance Planning and Scheduling

Examples of Great Results and Why Planning and Scheduling Work.

June 24, 2021 | By MRO Staff

Photo: MRO Staff.

At the recent MRO/DE Expo, scheduling and planning expert, Doc Palmer, made a presentation on Examples of Great Results and Why Planning and Scheduling Work.

“We had a great virtual conference with a lot of helpful, practical information. Thank you for letting me be a part of the worldwide MRO Magazine maintenance family and sharing my thoughts. The question and answer time was enjoyable during my presentation on Examples of Great Results and Why Planning and Scheduling Work,” said Palmer.

The presentation focused on how modern reliability professionals know the answer to reducing reactive work is doing more proactive work. Even so, the big question is “How can we do more proactive work when we have our hands full of reactive work?”


Fortunately, proper maintenance planning and scheduling serves as “the productivity piece” of maintenance allowing common gains of 50 per cent increase in work order completion rates.

Doc Palmer uses examples of real companies with great productivity gains to demonstrate how proper planning and scheduling really work. Normally, most companies find planning and scheduling to be areas of great frustration without any benefit. Palmer resolves this frustration with several subtle concepts that simplify both planning and scheduling while yielding results almost immediately. You can get these gains at your company.

“Typically, we get a bump in work order completion rate when we start doing proper planning and scheduling. All the extra work done is proactive because normally the reactive work is done anyway. During the presentation, I showed the increased productivity of nine companies around the world, and explained the simple, but unusual concepts that made it work,” said Palmer. “Companies that mandate higher schedule compliance, invariably under load the schedules and don’t get the productivity bump. Parkinson’s law says “the amount of work expands to fill the time available,” so it is critical to fully load the schedules. Therefore, allowing planners to make imperfect plans, and supervisors to break schedules, makes life easier than typical rigid programs. And in turn, more work is completed.”

Doc was also a guest on MRO’s In Conversation with Mr. O podcast, listen to it here.

And don’t forget to subscribe to the MRO Youtube channel.


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