MRO Magazine

A Long Term Commitment to Quality- The DAVIS Companies Passes 19th Consecutive ISO 9001 Audit

July 14, 2015
By PRN NewsWire

MARLBOROUGH, Mass., July 14, 2015 /PRNewswire/ –“We made the commitment to quality back in 1996 and we are as dedicated to it today as we were then,” said Robert Davis, CEO of The DAVIS Companies. The DAVIS Companies has proudly announced that it has passed its 19(th) annual ISO 9001 audit to maintain ISO 9001 Certification through National Quality Assurance, USA. “The team at DAVIS understands and has confirmed their commitment to quality by faithfully maintaining their QMS in accordance with the requirements of ISO 9001 for over 19 years. They are now excited to embrace the new ISO 9001 standard that is targeted to be released in September 2015 and continue their long-term commitment to quality,” said Amy Piekos, Program Manager and Lead Auditor of NQA-USA, the third party auditor that completed the DAVIS audit.

ISO 9001 is an International Quality Management System Standard that specifies requirements which an organization demonstrates its ability to consistently provide a product or service to meet customer requirements, enhancing customer satisfaction and paving the way for continual improvement. Many manufacturing companies maintain ISO standards to ensure and demonstrate quality in their products and a commitment to customer satisfaction. Less than 5% of all staffing and recruiting services worldwide are ISO certified.

DAVIS decided to pursue ISO Certification when its manufacturing clients explained that their preference was to work with vendors that were ISO certified. These clients wanted to partner with companies that had the same level of commitment to their customers and internal processes, and DAVIS felt this was a natural step. The journey to ISO began for DAVIS in 1996, with the rigorous process of documenting and streamlining all of its business practices. It took a team of people over six months to create and document the company’s internal processes and align them with the standards required by ISO.

“This is an important milestone for DAVIS,” said Brendon Davis, President of The DAVIS Companies. “Our reputation as a leading provider of workforce solutions and outstanding customer service is further enhanced by achieving our 19(th) year of ISO certification. This is a clear message to our customers that we are committed to continually improving our quality management systems in order to meet their needs for top talent. We are proud to uphold our commitment to quality and to ISO certification and value being one of the few staffing companies that maintain this certification.”

The DAVIS Companies’ commitment to quality goes beyond their ISO 9001:2008 certification. The company has recognized that their customer base falls into three major categories: clients, candidates, and internal employees. With this in mind, DAVIS created dedicated Quality Teams for each of their unique customer bases. These teams focus on reviewing and improving current processes, creating innovative ways to accomplish new objectives and continuously striving to make raving fans of all their customers, both internal and external.

Having a quality-first mentality has paid dividends for The DAVIS Companies. It has been recognized as a fastest growing private company in the nation for the past 7 years by Inc. 500|5000, and an Inavero 2015 Best of Staffing recipient for both Client and Talent Satisfaction. Click here to read more on The DAVIS Companies’ commitment to quality.

About The DAVIS Companies

The DAVIS Companies, Inc. is a family-owned, national staffing firm that is headquartered and has operated in Marlborough, MA for the past 30 years. DAVIS is a full-service staffing solution, placing temporary, temp-to-hire and direct hire candidates. The skill sets serviced include Administration, Accounting, Finance, Manufacturing, Distribution, Engineering, Information Technology and Biotechnology. The DAVIS Companies has offices in Marlborough, MA, Nashua, NH, Vineland, NJ, Lawrenceville, GA, and Edina, MN.

For more information on The DAVIS Companies, visit

The DAVIS Companies Media Contact Andrea Pion, VP National Client Programs, The DAVIS Companies,, 508-305-6034

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The DAVIS Companies

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