MRO Magazine

TSP Expands Footprint in North America with Industrial Automation Contracts

May 12, 2016
By Business Wire News


TSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, has secured four new customer contracts and has expanded its scope with five existing customers, contributing to the growth of TSP’s geographic footprint in North America.

TSP’s Industrial Automation Solutions focuses on Quality Control Systems (QCS) where engineers maintain and optimize the systems that control the process in production entities, such as paper mills and rubber manufacturers. TSP’s field engineers monitor the equipment and manage the QCS environment, ensuring top-quality production, increasing productivity and profitability, and ultimately ensuring customer production specifications are adhered to.

“Our customers appreciate that we don’t come in with an agenda or rules around the specific equipment that we can service – unlike most original equipment manufacturers, who often handle service. Companies bring us on board because we are capable, flexible and vendor agnostic,” said Bill Weiss, Director of Sales Operations for Industrial Automation Solutions at TSP. “Positive word of mouth and two key acquisitions in the industrial automation service industry have really helped us expand our customer base.”

New IAS Customer Contracts Include:

  • Two full-time field engineers in Riegelwood, NC
  • One full-time field engineer in Coosa Pines, AL
  • One full-time field engineer in St. Helens, OR
  • One full-time field engineer in Port Angeles, WA

Expanded Scope with Existing IAS Customers Include:

  • Second full-time field engineer (increasing from one full-time) with expanded scope of services in Danville, VA
  • Additional time added to existing contract in Delaware Water Gap, PA
  • Entry-level position added to current team of three field engineers in Mosinee, WI
  • One field engineer added to current team of two and scope of services expanded in Georgetown, SC
  • Contract increased from part-time to full-time with an expanded scope of services in Fitchburg, MA

“Over the last year, we have put a concerted effort into expanding our Industrial Automation Solutions service business. These new and expanded IAS contracts are proof that our emphasis on this side of the business has led to growth,” said Frank Gonzalez, co-founder and CEO, TSP. “We appreciate customers like Nippon, Goodyear, and WestRock, who value our services and choose to grow with us as we grow.”

TSP’s further involvement in Industrial Automation Solutions this year will include attendance to TAPPI’s upcoming PaperCon May 15-18 in Cincinnati, Ohio at the Duke Energy Center. At PaperCon, TSP will be showcasing their service capabilities. Many of their industrial automation customers will also be there, along with a number of other industrial automation companies and service providers. TSP representatives will be available at booth #642 to speak with prospective customers and members of the media.

About TSP (Technology Service Professionals)

TSP (Technology Service Professionals) is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit

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Abbey Pennington, 512-466-7496