MRO Magazine

ServiceMax to Participate in Salesforce’s First ‘Invest in Japan with JETRO’ Seminar

July 5, 2016
By Business Wire News


ServiceMax, the leader in cloud-based field service management solutions, announced today their participation in Salesforce’s inaugural “Invest in Japan with JETRO” seminar. The joint event hosted by Salesforce and JETRO brings together Salesforce’s Independent Software Vendors (ISVs) to share their success in launching satellite branches in Japan while utilizing Salesforce’s platform to build and sell their applications. ServiceMax Chief Operating Officer Scott Berg will represent the company to speak on the business development opportunities tied to Japanese expansion.

Berg is one of seven partners invited to present on the strategic decision to develop and grow Japan operations through the Salesforce platform.

According to the International Trade Administration, Japan is the second largest market for cloud services and has consistently been one of the top markets for growth cloud services. Since opening the Tokyo office in October of 2015, ServiceMax has seen continued growth and success of its Japanese operations. The company established regional strategic partnerships with PTC Japan as well as iSiD, TerraSky, Comuture, Toppan, Pactera and Deloitte Tohmatsu Consulting and has grown its initial customer base.

“Japan presents an enormous opportunity for growth and expansion, and working with Salesforce has made our success in the country seamless,” Berg said. “Our own story of growing in the country — from operating and creating a Japanese product, to opening an office, to growing our customer count — will provide valuable context and insight for any ISV.”

The event will take place at 3:30 p.m. PT July 7, 2016, in the Salesforce San Francisco headquarters.

About ServiceMax

ServiceMax leads the massive global industry of field service management software — an $18 billion market worldwide. The company continues to reimagine and create solutions for the 20 million people globally who install, maintain, and repair machines across dozens of industries as the leading provider of complete end-to-end mobile and cloud-based technology for the sector. ServiceMax goes to every length — from joining technicians on service calls to publishing the industry’s leading online publication — to help customers discover untapped innovation, unleash new revenue streams, drive efficiency, and most importantly delight their end-customer. To learn more, please visit

About Salesforce

Salesforce, the Customer Success Platform and world’s #1 CRM company, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit:

Elliott Burr, 925-621-1434