MRO Magazine

Ryder Loyalty Program for Commercial Rental Customers Reaches 20,000 Members


October 13, 2015
By Business Wire News

MIAMI

Ryder System, Inc. (NYSE: R), a leader in commercial fleet management, dedicated transportation, and supply chain solutions, today announced that its commercial rental customer loyalty program, Ryder RedZone, has reached 20,000 members. The customer reward program provides Ryder rental customers in the United States and Canada with a convenient way to earn points and rewards for each rental dollar they spend.

TWEET THIS: Ryder’s commercial rental customer loyalty program, Ryder RedZone, reaches 20,000 members.

“We know businesses have a choice when searching for commercial vehicle rental providers, so this is our way of showing our customers that we appreciate their loyalty to Ryder,” said Richard Mohr, Vice President & Global Product Manager, Rental Operations for Ryder.

To participate, customers can simply sign up at RyderRedZone.com and continue to rent regularly to earn points. Participants can choose to redeem points from a selection of thousands of rewards, including lifestyle and sports merchandise, consumer electronics, home and garden supplies as well as Ryder branded products. Once ready to redeem points, Ryder RedZone members are able to review earned points online, make selections, and have items shipped to them directly.

“We pride ourselves on our commitment to customer service so we appreciate that Ryder does the same with its innovative Ryder RedZone customer loyalty program,” said Ryder RedZone Member, Stephen Mullis, Lead Vendor Procurement Administrator for leading environmental, energy, and industrial services provider, Clean Harbors. “Plus, the fact that there is no limit to the number of points that can be earned or accumulated over time is pretty sweet.”

New Ryder RedZone customers who register by October 31, 2015 will receive a 400-point enrollment bonus and currently enrolled customers can enjoy 20% off merchandise until October 31, 2015 as well. Also, those who enroll and participate in monthly opinion polls will have 50 points per poll added to their account. The customer feedback achieved through these surveys helps Ryder improve its products, services, and value provided to its customers.

Each month, Ryder RedZone members earn ten percent of their organization’s net rental spend in points. Hassle-free electronic statements make it easy for members to track their points, without having to deal with an annual membership card. Ryder RedZone is currently available to U.S. and Canadian customers offering the industry’s only rewards program to all Ryder rental customers in North America.

Ryder Commercial Rental provides customers with rental trucks on a short-term basis to meet their needs for supplemental capacity. Ryder serves customers at more than 500 convenient rental locations across the U.S. and Canada, staffed with a dedicated team of knowledgeable rental agents, and stocked with an inventory of over 37,000 recent-model vehicles. All rental vehicles are backed by Ryder’s Rental Service Guarantee. To rent a truck, call 1-800-345-9282 or visit reservations.ryder.com.

For questions or further information on how to register for Ryder RedZone, call 1-800-316-6681.

About Ryder

Ryder is a FORTUNE 500® commercial fleet management, dedicated transportation, and supply chain solutions company. Ryder’s stock (NYSE:R) is a component of the Dow Jones Transportation Average and the Standard & Poor’s 500 Index. Ryder has been named among FORTUNE’s World’s Most Admired Companies, and has been recognized for its industry-leading practices in third-party logistics, environmentally-friendly fleet and supply chain solutions, and world-class safety and security programs. The Company is a proud member of the American Red Cross Disaster Responder Program, supporting national and local disaster preparedness and response efforts. For more information, visit www.ryder.com, and follow us on our Online Newsroom, Facebook, LinkedIn, Twitter, and YouTube.

Note Regarding Forward-Looking Statements:Certain statements and information included in this news release are “forward-looking statements” within the meaning of the Federal Private Securities Litigation Reform Act of 1995.These forward-looking statements are based on our current plans and expectations and are subject to risks, uncertainties and assumptions.Accordingly, these forward-looking statements should be evaluated with consideration given to the many risks and uncertainties that could cause actual results and events to differ materially from those in the forward-looking statements including those risks set forth in our periodic filings with the Securities and Exchange Commission.New risks emerge from time to time.It is not possible for management to predict all such risk factors or to assess the impact of such risks on our business.Accordingly, we undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events, or otherwise.

Ryder
Jonathan Mayor, 305-500-3161
Jonathan_C_Mayor@Ryder.com
or
Cindy Haas, 305-500-4526
Cindy_Haas@Ryder.com