MRO Magazine

Research and Markets: Annual Salary Survey of UK Parcels Operators 2014

March 25, 2015
By Business Wire News


Research and Markets ( has announced the addition of the “Annual Salary Survey of UK Parcels Operators 2014” report to their offering.

This annual study takes the form of a benchmarking exercise, which enables each subscriber’s management to compare its salary/basic pay, hours worked and hourly rate, overtime, bonus payments, other benefits and allowances paid to staff against those of major competitors in the industry. The survey is unique in that its focus is entirely on the UK express parcels carriers sector.

Data is collected from subscribing express parcels carriers to provide comparable data for 28 job functions in 7 main areas as follows:


– LGV C+E Truck/Linehaul

– LGV C+E Multidrop

– LGV C1 Multidrop

– Non-HGV C+D Driver

– Operations Staff:

– Traffic/Route Clerk Despatcher

– Operative (loading Bank)Foreman/Supervisor

– Shift/section Manager

– Senior Operations/Depot Manager

– Operations Manager (<100 employees)

– Operations Manager (>100 employees)

– Managers:

– Depot/Branch Manager (<100)

– General/Branch Managers (>100)

– Hub/National Sort Centre Staff:

– Operative

– Foreman/Supervisor

– Shift Manager/Zone Controller

– Senior Shift Manager/Zone Controller

– Hub General Manager/Hub Depot Manager

– Senior Hub General Manager

Sales Staff:

– Indoor/Telesales

– Field Sales

– Senior Sales/Sales Manager

– Branch Sales Manager

– Customer Service Staff

– Call Centre Customer Service Agent

– Call Centre CS Team Leader

– Customer Service Manager

– Engineers

– Vehicle

– Plant

A median, lower and upper quartile is shown for the industry total in each job category giving a very detailed picture of the remuneration structure of the express industry based on a sample of the industry’s most important carriers.

For more information visit

Research and Markets
Laura Wood, Senior Manager
For E.S.T Office Hours Call 1-917-300-0470
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Sector: Demographics