MRO Magazine

Macy’s and Bloomingdale’s Roll Out Same-Day Delivery to Additional Markets

August 3, 2015
By Business Wire News


Macy’s, Inc. (NYSE:M) today announced that Macy’s and Bloomingdale’s are expanding same-day delivery service to nine additional markets, beginning this month, for products purchased online at, and on both brands’ mobile-enabled websites.

“When we piloted same-day delivery in eight markets initially last fall, we learned that our customers appreciate the additional option of having their purchase brought to their home or office in a matter of hours. It is an important part of our value proposition as an omnichannel retailer serving customers who shop our stores and websites whenever, wherever and however they prefer,” said R.B. Harrison, Macy’s, Inc. chief omnichannel officer. “Our ability to expand same-day delivery is rooted in local merchandise inventories at Macy’s stores, as well as a newly expanded delivery footprint of our partners at Deliv.”

Together with eight same-day delivery markets piloted in fall 2014, the company now offers this service to customers in 17 markets.

New same-day delivery markets (service beginning in August 2015) are:

  • Atlanta (Macy’s and Bloomingdale’s)
  • Boston (Macy’s and Bloomingdale’s)
  • Dallas (Macy’s only)
  • Honolulu (Macy’s and Bloomingdale’s)
  • Las Vegas (Macy’s only)
  • Miami/Ft. Lauderdale (Macy’s and Bloomingdale’s)
  • New York City/Western Long Island (Macy’s and Bloomingdale’s same-day delivery to NYC outer boroughs and suburban Long Island begins in August 2015; service to customers in Manhattan is expected to begin in October 2015.)
  • Orange County, CA (Macy’s and Bloomingdale’s)
  • Philadelphia (Macy’s and Bloomingdale’s).

Ongoing same-day delivery markets (first piloted in fall 2014) are:

  • Chicago (Macy’s and Bloomingdale’s)
  • Houston (Macy’s only)
  • Los Angeles (Macy’s and Bloomingdale’s)
  • Northern New Jersey (Macy’s and Bloomingdale’s)
  • San Francisco (Macy’s and Bloomingdale’s)
  • San Francisco Bay Area (Macy’s and Bloomingdale’s)
  • Seattle (Macy’s only)
  • Washington, D.C. (Macy’s and Bloomingdale’s).

Same-day deliveries to customers are powered by Deliv, a rapidly growing crowdsourced delivery provider, in collaboration with major mall owners, including General Growth Properties, Macerich, PREIT, Simon Property Group, Taubman Centers and Westfield Corporation.

The charge for same-day delivery from or is a flat $5 above standard ground shipping fees.

In certain markets (currently Chicago, Los Angeles, San Francisco and the Bay Area), Deliv also offers pickup of an online purchase being returned to or To schedule a return, customers can go online to authorize the return and schedule a pickup time at their home or office.

Macy’s, Inc., with corporate offices in Cincinnati and New York, is one of the nation’s premier retailers, with fiscal 2014 sales of $28.105 billion. The company operates about 885 stores in 45 states, the District of Columbia, Guam and Puerto Rico under the names of Macy’s, Bloomingdale’s, Bloomingdale’s Outlet and Bluemercury, as well as the, and websites. Bloomingdale’s in Dubai is operated by Al Tayer Group LLC under a license agreement.

All statements in this press release that are not statements of historical fact are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are based upon the current beliefs and expectations of Macy’s management and are subject to significant risks and uncertainties. Actual results could differ materially from those expressed in or implied by the forward-looking statements contained in this release because of a variety of factors, including conditions to, or changes in the timing of, proposed transactions, prevailing interest rates and non-recurring charges, competitive pressures from specialty stores, general merchandise stores, off-price and discount stores, manufacturers’ outlets, the Internet, mail-order catalogs and television shopping and general consumer spending levels, including the impact of the availability and level of consumer debt, the effect of weather and other factors identified in documents filed by the company with the Securities and Exchange Commission.

(NOTE: Additional information on Macy’s, Inc., including past news releases, is available at

Macy’s, Inc.
Media – Jim Sluzewski, 513-579-7764
Investor – Matt Stautberg, 513-579-7780