MRO Magazine

Customer Success Center Stage at QAD Explore 2015

By Business Wire News   


QAD Inc. (NASDAQ:QADA) (NASDAQ:QADB), a leading provider of enterprise software and services designed for global manufacturing companies, today announced customer awards at Explore 2015 for outstanding companies leveraging QAD technology to become Effective Enterprises. The Explore 2015 customer awards, videos and presentations allow conference attendees to see real-world examples of the benefits that can be achieved with QAD solutions.

QAD instituted the awards program to recognize visionary customers who implement QAD Enterprise Applications to stay ahead of the competition and build the Effective Enterprise where all business processes are running at peak efficiency and perfectly aligned to the company’s strategic goals. The winning companies leverage the power of QAD software to drive innovation, meet quality standards and evolve with market conditions.

List of Award Categories and Winners

QAD Visionary

The QAD Visionary Award recognizes a company that realize its vision and transforms its organization in a significant way through the use of new technology from QAD.


With over 100 patents and countless industry awards, Scosche manages changing consumer demands using QAD Business Intelligence to analyze customer buying patterns and trends, sales performance and territory allocation. Scosche uses QAD products to drive Web sales and provide real-time integration to QAD Enterprise Applications.

Best QAD Enterprise Applications Adoption

The Best QAD Enterprise Applications Adoption award is given to a customer that achieved significant business value through their deployment of QAD Enterprise Applications

PPG Aerospace

Through leadership in innovation, PPG Aerospace helps customers achieve better performance, improved productivity, greater product reliability and longevity. This year’s recipient, PPG Aerospace, implemented QAD Enterprise Edition, along with QAD QMS, Lean Manufacturing and Service and Support Management. They adopted best practices from the Easy On Boarding methodology, tested the results thoroughly and used a core model for a smooth and rapid go-live, proving the effectiveness of the EOB methodology and the power of partnering with QAD.

QAD Cloud ERP Customer of the Year

This QAD Cloud ERP Customer of the Year award is presented to a QAD customer that converted to QAD Cloud ERP and demonstrated the benefits of a cloud strategy. The winners are:

Nexteer — see video

QAD Cloud ERP Customer of the Year, Nexteer was one of the earliest cloud customers. The scale and scope of Nexteer’s business requirements provided a unique contribution to the success of the QAD Cloud. Nexteer continues to work with QAD as a true partner, and demonstrates that partnership through its commitment to working with our services team and its support of QAD’s reference program.

Sharp Packaging Systems — see video

QAD Cloud ERP Customer of the Year. Sharp made a successful transition to QAD Cloud ERP from on premise to the cloud and they are now in the process of upgrading to the latest release of QAD Cloud ERP. They have been a tremendous QAD champion, supporting us through reference calls and customer videos.

QAD Development Partner of the Year

This QAD Development Partner of the Year award goes to customers who work on joint development projects that enhance the overall effectiveness of QAD Enterprise Applications for all customers.

Ajinomoto Althea, Inc.

QAD Customer Development Partner of the Year – Life Sciences. Althea worked with QAD on the development of our powerful new data collection and label printing solutions.

Hendrickson International

QAD Customer Development Partner of the Year – Auto. Hendrickson engaged with QAD on the data collection and serialization projects. The level of partnership displayed as we worked together to achieve this common goal is a testament to the value of the ongoing relationship between Hendrickson and QAD.

QAD QMS Customer of the Year

The QAD QMS Customer of the Year award is presented to customers that had the most effective deployment of QAD QMS (Quality Management System).


QAD QMS Customer of the Year – EMEA. SMR is aligning all its business processes worldwide. They share best practices globally. SMR implemented their first site in just three months, and they are continuing their deployment at over 20 sites worldwide.

Vitatech Nutritional Sciences Inc.

QAD QMS Customer of the Year – North America. Vitatech worked with QAD to test the integration between QAD QMS and QAD Enterprise Applications. They used Easy On Boarding templates and procedures to go live with 50 users. Vitatech has worked closely with QAD over the years.

QAD DSCP Customer of the Year

This award is given for the most effective deployment of QAD DSCP.


AMVAC successfully implemented QAD DSCP in the cloud, and running it has improved supply chain performance, key metrics and demand visibility.

QAD BPM (Business Process Management) Customer of the Year

The QAD BPM Customer of the Year award is given to the customer who most successfully uses QAD BPM to improve its business processes.

Adium Pharma

Adium Pharma was one of QAD’s earliest BPM customers and our first BPM 2.0 customer. They use BPM to make their Item and Supplier Creation processes in their Named Patient Program more efficient and they are using it to create a custom Trigger Process to reduce process cycles.

QAD Customer Evangelist

The QAD Customer Evangelist award is given to customers that have helped spread the word about the advantages of becoming an effective enterprise through leveraging QAD solutions.

Fabrica de Calzados Gino S.A.

Fabrica de Calzados Gino frequently supported QAD in the sales process by acting as a reference account. They always help to promote QAD and they have shown their installation at many events and user conferences throughout the years

Customer Accomplishments Celebrated at Explore

Three new Customer Showcase videos were unveiled at Explore 2015.

  • CK Technologies is the market leader for injection molded bumpers and grilles in the North American commercial truck and bus market. CK Technologies focus on innovation and continuous improvement to drive their growth. See how their use of ERP data is critical to their success in this video.
  • Haigh’s Chocolates is the oldest family-owned chocolate maker in Australia. This video shows how Haigh’s Chocolates use QAD technology to help forecast seasonality trends and plan for supply and demand so they can maximize sales.
  • Bickford’s is known for their international prize-winning cordials and has grown to include a unique portfolio of new age products. This video shows how automation is critical to optimizing Bickford’s supply chain.

Record Number of Customers Presenting at This Year’s Event

The breakout sessions are an opportunity for customers to share their challenges and successes with their peers at Explore. At this year’s event, QAD customers made presentations in more than half of all breakout sessions.

“We are honored to recognize the achievements of our customers,” said Pam Lopker, president and founder, QAD. “The winners are truly leaders in their respective industries and QAD is pleased to be the enabler of their success.”

Follow us on Twitter @QAD_Community for real-time updates from #QADExplore.

About QAD – The Effective Enterprise

QAD Inc. (NASDAQ: QADA) (NASDAQ: QADB) is a leading provider of enterprise software and services designed for global manufacturing companies. For more than 35 years, QAD has provided global manufacturing companies with QAD Enterprise Applications, an enterprise resource planning (ERP) system that supports operational requirements; including financials, manufacturing, demand and supply chain planning, customer management, business intelligence and business process management. QAD Enterprise Applications is offered in flexible deployment models as on-premise software, in the cloud with QAD Cloud ERP or in a blended environment. With QAD, customers and partners in the automotive, consumer products, food and beverage, high technology, industrial products and life sciences industries can better align daily operations with their strategic goals to meet their vision of becoming more Effective Enterprises.

For more information about QAD, call +1 805-566-6000, visit

“QAD” is a registered trademark of QAD Inc. All other products or company names herein may be trademarks of their respective owners.

Note to Investors: This press release contains certain forward-looking statements made under the “safe harbor” provisions of the Private Securities Litigation Reform Act of 1995, including, but not limited to, statements regarding projections of revenue, income and loss, capital expenditures, plans and objectives of management regarding the Company’s business, future economic performance or any of the assumptions underlying or relating to any of the foregoing. Forward-looking statements are based on the company’s current expectations. Words such as “expects,” “believes,” “anticipates,” “could,” “will likely result,” “estimates,” “intends,” “may,” “projects,” “should,” “would,” “might,” “plan” and variations of these words and similar expressions are intended to identify these forward-looking statements. A number of risks and uncertainties could cause actual results to differ materially from those in the forward-looking statements. These risks include, but are not limited to: risks associated with our cloud service offerings, such as defects and disruptions in our services, our ability to properly manage our cloud service offerings, our reliance on third-party hosting and other service providers, and our exposure to liability and loss from security breaches; demand for the company’s products, including cloud service, licenses, services and maintenance; pressure to make concessions on our pricing and changes in our pricing models; protection of our intellectual property; dependence on third-party suppliers and other third-party relationships, such as sales, services and marketing channels; changes in our revenue, earnings, operating expenses and margins; the reliability of our financial forecasts and estimates of the costs and benefits of transactions; the ability to leverage changes in technology; defects in our software products and services; third party opinions about the company; competition in our industry; the ability to recruit and retain key personnel; delays in sales; timely and effective integration of newly acquired businesses; economic conditions in our vertical markets and worldwide; exchange rate fluctuations; and the global political environment. For a more detailed description of the risk factors associated with the company and factors that may affect our forward-looking statements, please refer to the company’s latest Annual Report on Form 10-K and, in particular, the section entitled “Risk Factors” therein, and in other periodic reports the company files with the Securities and Exchange Commission thereafter. Management does not undertake to update these forward-looking statements except as required by law.

QAD Inc.
Patrick McLaughlin
Markit Strategies
Evan Quinn
Analyst Relations


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