Allied Electronics and Ecliptek Streamline Automated Customer Support
By Business Wire News
By Business Wire News
FORT WORTH, Texas
Allied Electronics, a trading brand of Electrocomponents plc (LSE: ECM), announced today that they are adopting Ecliptek Corporation’s automated Quick Quote program, as part of its “Globalize the Offer” initiative. An authorized Ecliptek distributor since 1999, Allied will accept all valid quotations generated by the frequency control product company’s online Quick Quote app.
“This arrangement will help us to better serve our mutual customers,” said Allied Product Director Dan Radic. “Ecliptek is a recognized market leader in frequency control, and their intense focus on exceptional customer support, coupled with an unwavering commitment to quality, perfectly matches Allied’s core values. Bringing more of their products to our customers is a win for everyone.”
In addition to the Quick Quote, Allied is also adding direct access to Ecliptek’s SmartSearch parametric tool, which enables its engineering audience to quickly locate crystals and oscillators based on their individual priorities, including available factory stock. Within minutes customers can identify a frequency control solution, generate a quote and place their order with Allied.
“Allied Electronics continues to demonstrate their commitment to focusing on the customer experience through the Globalize the Offer initiative,” declared Robert Zarrow, Vice President of Global Customer Support at Ecliptek. “Integration of the SmartSearch and Quick Quote apps immediately increases Allied’s crystal and oscillator product availability by more than 3,000,000 unique part numbers.
Allied Electronics supports its customers with the ability to sell all Ecliptek frequency control products.
About Allied Electronics
Allied Electronics is a high service level, authorized distributor of industrial automation products, electronic components, and electromechanical products with 43 sales offices serving the United States, Mexico, and Canada. With more than three million parts online, engineers and purchasers often look to Allied for a broad range of product solutions from more than 300 world-class suppliers. Allied Electronics and RS Components are trading brands of Electrocomponents plc (LSE:ECM), the global distributor for engineers headquartered in Oxford, England.
Founded in 1987, Ecliptek has become a leading supplier of frequency control products to the electronics industry. Ecliptek provides complete engineering support, unparalleled customer support and innovative products to their OEM customers and distributors worldwide. Complete information on company operations or any of Ecliptek’s quality frequency control devices can be obtained by visiting Ecliptek’s internet site at www.ecliptek.com. The company’s email address is firstname.lastname@example.org.
Elisa Weber, 817-595-8613