MRO Magazine

3PL Providers Embracing Mobile Strategy Gain Competitive Advantage, According to IDC Manufacturing Insights

March 24, 2015
By Business Wire News


As manufacturing firms evolve towards an integrated approach to supply chain management, it is important to consider the role of Third Party Logistics (3PL) in the value chain as well as the enabling technologies that support this evolution. A new report from IDC Manufacturing Insights, Perspective: Use of Mobility Tools in the 3PL Industry (Doc #MI254949), examines the role of mobile technology in supporting integration and performance improvements in the 3PL industry. According to author John Santagate, Research Manager, IDC Manufacturing Insights, “Through a mobile strategy, 3PL providers are further helping to drive efficiency in the manufacturing supply chain while at the same time better positioning themselves as value adding players.”

ClicktoTweet: Edit 3PL Providers Embracing #MobileStrategy Gain #CompetitiveAdvantage

As mobile technology continues to evolve, supply chains will continue to find opportunities to leverage and apply mobility. Mobile technology for the 3PL is especially critical when considering that the 3PL must create a balance between its customer, its customers’ customer, and its internal operations. Some of the mobile applications relevant to the 3PL include:

  • Mobile analytics dashboards
  • Alerting and reporting directly to mobile devices
  • Improved track and trace capabilities
  • GPS location for in-transit inventory
  • Physical conditions monitoring
  • Instant access to critical documentation
  • Mobile access to CRM

According to the report, the utilization of mobility within 3PL operations helps to provide visibility of operational, performance, and product data to the shippers while also providing product location, availability, and chain of custody to the customer. Such insight is outfitting the end-to-end supply chain with valuable data relative to the movement of goods and providing actionable insights by which supply chain partners can work together to drive even greater efficiencies within the supply chain.

Santagate continues, “As mobile applications continue to evolve from the rugged purpose-built devices to new mobile applications aligned to modern mobile technology (smartphones, tablets, etc.) the benefit, potential, and continuing proliferation of mobility creates a compelling case for dedicating investment in the area of mobility.”

To arrange a one-on-one briefing with John Santagate, please contact Sarah Murray at 781-378-2674 or Reports are available to qualified members of the media. For information on purchasing reports, contact; reporters should email

About IDC Manufacturing Insights

IDC Manufacturing Insights assists manufacturing businesses and IT leaders, as well as the suppliers who serve them in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing asset intensive, brand oriented, technology oriented, and engineering oriented manufacturing industries. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world’s leading technology, media, research, and events company. For more information, please visit, email, or call 508-988-7900. Visit the IDC Manufacturing Insights Community at

Allyson Hughes, 508-935-4546
Project Director
Attune Communications
Sarah Murray, 781-378-2674