MRO Magazine


Keyword
IoT devices


  • Three technology driven developments poised to disrupt field service

    November 30, 2016 by Tom DeVroy

    The field service industry has always been one of the earliest adopters of new technologies, from the original PDAs to IoT-enabled devices. Now, a new generation of technology is uniquely positioned to transform the field service industry, promising to reduce costs and dramatically improve the quality of service organizations can offer. Tom DeVroy, Senior Product Evangelist for Enterprise Service Management at IFS, identifies three technology-led developments set to disrupt field service and discusses how flexible and modular resource planning infrastructure will help organizations reap substantial rewards.