MRO Magazine

Operational Excellence Week Canada Impresses

November 20, 2019 | By Mario Cywinski

Operational Excellence Week Canada conference and workshops recently took place in Toronto at the Old Mill Inn. It brought together industry professionals to discuss a wide range of topics in the operational excellence realm.

The event began with pre-conference workshops, that discussed topics ranging from accelerating digital strategy, sustaining operational excellence, improving customer experience, unlocking human potential, intelligent automation, process governess that works, and more.

The main conference began with a keynote panel featuring Paul DiGiandomenico, CIBC, Cristian Matel, Veolia, and Biju Misra, Enbridge, speaking on Where the Rubber Meets the Road: Linking Strategy to Operations. This was followed by general discussions as well as four tracks (human centred operational excellence, business transformation, organizational optimization, and innovation excellence).

Highlights from day one included: panel discussion on Using Lean to Drive OE by Christine Pelley, Maple Leaf Foods, Mariana Filipic, Schneider Electric, and Les Cyfko, PepsiCo; Building, Launching and Running an Innovation Centre; Leveraging Data as a Strategic Asset; and many others.


Day two featured many presentations as well as the highlight, which was the interactive discussion groups. Attendees could choose one of five round tables to participate it. Topics included: innovation acceleration, lean transformation, design thinking, human performance and risk management, and talent transformation. Each table had an industry expert to lead the discussion.

Operational Excellence Week Canada also had an exhibitor showcase, as well as a culture change focus day on the final day.


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