SKF expands remote diagnostics program for rotating equipment
December 8, 2017 | By MRO Magazine
Gothenburg, Sweden – SKF is expanding and simplifying its software as a service offering to help its customers and SKF service partners by focusing on increasing performance and productivity, while reducing the time spent working to identify complex equipment faults.
Through the new Enlight Centre software platform, SKF will be able to detect equipment faults and provide actionable information to the customer’s maintenance team or directly to SKF’s service network to drive the most appropriate actions for increasing rotating equipment performance.
SKF delivers knowledge as a service through the Enlight Centre platform and its global Remote Diagnostic Services organization. This cloud based platform will simplify SKF’s ability to connect more deeply with its customers at their point of need.
By moving to the Amazon Web Services platform, SKF will concentrate on delivering insights, actionable information and a comprehensive support for products and services on a global scale.
The new Enlight Centre version includes Action Tracking and Reporting to give customers a clear picture of the asset conditions through purpose-built dashboards. With this new platform, remote service engineers will register asset conditions in a way that will help customers understand which equipment in their fleet needs their prioritized attention.
SKF simplifies the maintenance of rotating equipment by providing remote diagnostic services through a global network of providers who can use Enlight Centre to document severity, add notes and set asset statuses. It will also show the customer an asset history, which helps to ensure that all concerned with the performance of rotating equipment, including both operations and maintenance teams, work harmoniously to reduce cost and optimize asset performance.
Initially, the new Enlight Centre release will be targeted at SKF service engineers working in all segments plus chief engineers working in the maritime sector. Other groups of users will be invited to the platform in the near future, and all will eventually be connected to this platform to receive an exceptional user experience.