MRO Magazine

Atlas Copco’s service training

Atlas Copco Construction Equipment offers dealers and rental centres a service training program to enhance technician speed and quality of work. Atlas Copco provides the program for its full breadth of products, including asphalt rollers, breakers, compressors and generators. The program enhances customer satisfaction, as well as minimizes warranty claims and labor hours per project, which maximizes profitability.


Industry

November 23, 2015
By PEM Magazine

The service training — part classroom and part hands-on — teaches technicians how to efficiently and effectively perform maintenance and repairs on Atlas Copco’s wide range of products. It covers a breadth of topics, such as hydraulic systems, wire schematics and troubleshooting. Technicians complete the training at their own shop, on the jobsite, or at one of Atlas Copco’s eight service centers. Technicians also review machine operations and perform walk-around inspections with an Atlas Copco technical service person.
 
Additionally, technicians learn the best techniques to maintain and repair Tier 4 Interim and Tier 4 Final equipment, which feature some of the industry’s newest components and technology. This helps minimize the learning curve as Tier 4 equipment becomes more prevalent, and it reduces the risk of costly errors.
 
Atlas Copco tailors the training program to fit the customers’ needs, covering products and topics specific to each location. This gives mechanics the opportunity to learn about a wide range of products and topics relevant to them, such as how to rebuild a breaker or compressor. The program is free for most dealers and lasts about three days.
 
For more information, visit http://www.atlascopco.us/usus/