MRO Magazine

Industrial distributor adds reliability services to its offerings

Windsor, CN - Kaman Industrial Technologies, a distributor of industrial parts, and Predictive Service LLC, a ...

Windsor, CN – Kaman Industrial Technologies, a distributor of industrial parts, and Predictive Service LLC, a provider of predictive maintenance and engineering services (reliability services), have announced a collaboration between the two companies, whereby Kaman will distribute reliability services from Predictive Service in the industrial distribution market.

The agreement allows Kaman to offer complete solutions across North America that include industrial components, inventory management and reliability services through its more than 200 service centres and its sales force. The collaboration expands Kaman’s offerings while leveraging Predictive Service’s ability to provide managed reliability services at any location in North America.

“Both companies have the same goal — to help our customers become more productive, improve uptime and increase their ROI”, said Thomas St. Lawrence, national account manager for maintenance and reliability at Kaman Industrial Technologies. “Reliability and inventory management have typically been in separate corners. In a perfect world, they work together, which is what we have done with Predictive Service.”

“Kaman’s … sales force is at a local level so they have in-depth knowledge of the needs of their customers. They have a clear understanding of the reliability business and understand how parts, inventory management and reliability services work together to provide complete solutions. There is tremendous synergy between both companies, which ultimately helps end users,” said Don Frankel, president, Predictive Service.


Predictive Service helps clients keep their facilities operating reliably, safely and efficiently by applying the appropriate reliability services. Predictive Service’s patented technology and processes ensure clients identify critical issues before failures occur and eliminate unnecessary maintenance activities. The company is headquartered in Cleveland, OH, and has office locations around the world. Additional information is available at

Kaman Industrial Technologies Corp. operates over 200 customer service centres and five distribution centres across North America. Kaman offers more than three million items including bearings, mechanical power transmission, electrical, material handling, motion control, fluid power, automation and MRO supplies to customers in virtually every industry. Additionally, Kaman provides engineering, design and support for electrical, linear, hydraulic and pneumatic systems as well as belting and rubber fabrication, customized mechanical services, hose assemblies, custom modifications, repair, fluid analysis and motor management. It is a subsidiary of Kaman Corp. For more information, visit