MRO Magazine

Attributes of Canada’s 50 Best Managed Companies revealed

Toronto, ON -- After opening up their books, operations and management to careful scrutiny, 50 of the country'...

Toronto, ON — After opening up their books, operations and management to careful scrutiny, 50 of the country’s leading private organizations now have the distinction of being recognized as one of Canada’s 50 Best Managed Companies for 2009.

These companies, spanning every region across the country and an array of industries, have demonstrated business excellence through a rigorous and independent process that evaluates the calibre of their management abilities and practices.

“In tougher economic times, great management shines,” says John Hughes, Deloitte partner, private company services, and national leader of Canada’s 50 Best Managed Companies Program. “One of the most impressive aspects of this year’s award recipients is the commitment by management teams and employees to work in concert to develop innovative ways of tackling their company’s strategic issues in the face of a reset world.”

The 2009 50 Best Managed Companies generated $9.8 billion in combined revenue, had an average revenue increase of 23% and employed over 39,000 Canadians.


“CIBC is proud to recognize this year’s Best Managed companies who have clearly established leadership and an ability to grow their businesses and generate value in today’s highly competitive market,” said Jon Hountalas, executive vice-president, Business Banking, CIBC. “We have the opportunity to offer advice and to learn from companies involved in the program, and we are continually impressed with their vision and commitment.”

All businesses can benefit from the characteristics and common themes exhibited by this year’s winners

– Best Managed Companies are builders. Many of this year’s winners had completed one or more acquisitions over the past 12 months or had a significant pipeline of opportunities for acquisitions, joint ventures or structured alliances. A number of these opportunities are global in nature.

– Best Managed Companies invest in their information systems. This may be counter-intuitive in a soft economy, but Best Managed Companies use this period to acquire systems at a reasonable cost understanding the investment provides better information for decision making, improved customer service and enhanced visibility of the company’s operation revenues and cost.

– Best Managed Companies put extra focus on their balance sheets. In light of last year’s credit crisis and the absence of liquidity in the marketplace, Best Managed Companies looked to deleverage balance sheets and renegotiate debt and worked to ensure the right capital structure was in place.

– Best Managed Companies plan for succession or business transition. With the aging population, planning for a massive transfer of wealth, including the ownership of a significant number of Canadian private companies; preparing strategic succession plans emerged as a key theme with this year’s recipients.

– Best Managed Companies understand relationships are everything. Key activities of management teams involved deepened relationships with all company stakeholders with a focus on customers, talent and business partners.

– Best Managed Companies respond to the volatility of the US dollar head-on. Best Managed companies continue to alleviate the impact of the Canadian dollar by exploring hedging strategies to reduce volatility and protect margins and to search for customers that do not trade in the US currency (e.g. the European Union).

– Best Managed Companies recognize they don’t have all the answers. They realize that they need to look outside their own business, industry and geography to tap into other sources, like the Best Managed Companies network, to search for ideas that could help their companies become even more successful.

– Best Managed Companies employ a ‘less for less’ strategy. Instead of losing margins as customers pressured for price reductions, Best Managed Companies employed strategies that managed key business metrics and overhead costs to operate a more efficient infrastructure. They reviewed variable costs and worked with vendors to reduce costs, enabling them to protect margin and satisfy customer requests for lower prices and to build value-based business relationships.

The 2009 Best Managed winners, listed alphabetically, are:

Altis Excel Hr, Ottawa, ON; Ames Tile & Stone Ltd., Burnaby, BC; Bayshore Home Health, Mississauga, ON; Bluewave Energy Limited, Dartmouth, NS; Cahill Group of Companies, St. John’s, NL; Colemans Food Centres, Corner Brook, NL;

Dilawri Automotive Group, Winnipeg, MB; Dillon Consulting, Toronto, ON; E.B. Horsman & Son, Surrey, BC; EastLink, Halifax, NS; Evans Consoles Corporation, Calgary, AB; FirstEnergy Capital Corp., Calgary, AB; Forensic Technology Inc., Côte St-Luc, QC; Fournitures Funéraires Victoriaville Inc., Victoriaville, QC;

Groupe Deschenes Inc., Montreal, QC; Groupe Sportscene inc., Boucherville, QC; Harbour Air Seaplanes, Richmond, BC; Harry Rosen Inc., Toronto, ON; JV Driver, Leduc, AB; Kemptville Truck Centre Limited, Kingston, ON; Knightsbridge Human Capital Solutions, Toronto, ON; Kramer Ltd., Regina, SK; Kultur Hardwood Flooring, Renfrew, ON;

M&M Meat Shops Ltd., Kitchener, ON; Maison Laprise Inc., Montmagny, QC; Mastronardi Produce/SUNSET®, Kingsville, ON; Morrison Homes, Calgary, AB; Nienkamper, Toronto, ON; NRT Technology Corp., Toronto, ON; Omicron Canada Inc., Vancouver, BC; Pelmorex Media Inc., Oakville, ON; Pomerleau Inc., Saint-Georges, QC; Procom Consultants, Toronto, ON;

Richardson International Limited, Winnipeg, MB; Russell A. Farrow Limited, Windsor, ON; Saskatchewan Minerals Inc.., Chaplin, SK; Sifton Properties Limited, London, ON; SIRIUS Satellite Radio Canada, Toronto, ON; Solutions 2 GO Inc., Mississauga, ON; Southmedic Inc., Barrie, ON; Standard Products Inc., St. Laurent, QC; Tarpon Energy Services, Calgary, AB; Tenaquip Limited, Ste-Anne-de-Bellevue, QC; The Driving Force Inc., Edmonton, AB; Triple M Metal LP, Brampton, ON;

UniPharm Wholesale Drugs Ltd., Richmond, BC; United Van Lines (Canada) Ltd., Mississauga, ON; Upside Software Inc., Edmonton, AB; Wakefield Canada Inc., Toronto, ON; and Wellington West Holdings Inc., Winnipeg, MB.

The 2009 Best Managed winners, Platinum Club members, and Requalified members will be honoured at the 17th annual, invitation-only Best Managed Symposium and Gala on March 8, 2010, in Toronto.