Hilti launches a new modern, faster and easier to use Hilti Online
TULSA, OK — Hilti’s newly renovated Hilti Online features a fresh, user-friendly design, bringing modern, faster, and easier online shopping to construction professionals. Following nearly two years of development, with input from 20,000 customers worldwide, the new Hilti Online went live for the Hilti US (www.us.hilti.com) and Canada (www.ca.hilti.com) markets on December 14, 2009.
Hilti customers appreciate the convenience as well as the transparency of ordering Hilti products online. The new site also makes it simple for customers to manage their Hilti Fleet Management tools as well as doing business online with Hilti using their own, company-specific pricing.
The new Hilti Online is a true renovation from the ground-floor up, utilizing the latest in leading-edge hardware and software. Hilti incorporated a new search engine powered by Google, making searches more relevant.
Hilti Director of E-Business, Philip Robins, states, "The improvements to Hilti Online were based upon direct customer feedback. This allowed us to deliver a high-quality user experience consistent with what our customer’s expect from Hilti."
Hilti Western Hemisphere President and CEO, Cary Evert agreed, saying, "We are excited to launch the renovated Hilti Online for our customers and believe they will find it even more valuable than before."
Hilti E-Business and IT development group partnered with several leading industry providers for the Hilti Online renovation: the design phase partner is Crealogix Interactive Business, a leading supplier of E-Business solutions; the front-end software solution and development is BroadVision, a global provider of personalized self-service web applications; and for the integrated search solution, Hilti utilized the Google Search Appliance.
The new Hilti Online will continue to roll out to all Hilti market organizations worldwide, with a completion date of April 2010.