MRO Magazine

New staff missing out on proper orientation

Toronto, ON -- Although businesses want new staff to "hit the ground running," some firms may be hindering employee...

Human Resources

July 11, 2007
By MRO Magazine

Toronto, ON — Although businesses want new staff to “hit the ground running,” some firms may be hindering employees by not offering enough resources during their first days on the job.

According to a recent survey, one-third of workers said their employers offered no formal orientation program when they joined the company. This could be a missed opportunity – a large majority of respondents (87%) who received this type of training said it helped prepare them for success with the organization.

“An employee’s first days of work leave a lasting impression, and an orientation program helps staff acclimate more quickly and comfortably,” said Max Messmer, CEO of staffing service Robert Half International, sponsor of the survey.

Robert Half provided the following tips for an effective orientation program:


* Remember the basics. Supervisors should give new hires a tour of the facility, introduce them to their colleagues and explain security procedures.

* Invite senior management. An appearance by an executive or other company leader adds credibility and weight to the session. If this is not possible, a high-quality video or virtual appearance may suffice.

* Keep messaging consistent. The ideas conveyed in the orientation should reflect those expressed during the recruitment process and how the company presents itself externally.

* Develop an agenda. Providing an overview of the discussion lets employees know what they can expect and signals the importance the organization places on the program.

“To be effective, the orientation process must be an ongoing one,” added Messmer. “Managers should consider assigning new staff a mentor who can provide guidance and answer questions.”