MRO Magazine

KLM chooses Canadian maintenance software for MRO projects

Ottawa, ON -- KLM Royal Dutch Airlines is now using Mxi Technologies' Maintenix software product to enhance its eng...


September 7, 2004
By MRO Magazine

Ottawa, ON — KLM Royal Dutch Airlines is now using Mxi Technologies’ Maintenix software product to enhance its engineering and maintenance operations.

KLM is using the Maintenix maintenance engineering module as an engineering tool to support internal and external client maintenance program management, specifically MSG-3 maintenance programs.

During the first phase of the project, the software has assisted KLM in moving its Boeing737 Present Generation maintenance programs to new MSG-3 programs, and in successfully obtaining approval of these programs from the regulatory authorities.

The MSG-3 (Maintenance Steering Group 3) guidelines were developed to provide a logical framework for creating initial scheduled maintenance plans that are both cost-effective and approved by all regulatory authorities. Building and managing its MSG-3 maintenance programs in Maintenix will allow KLM to realize gains in efficiency and help it become one of the key players in the MRO market.


Mxi was evaluated for its ability to execute implementations in short timeframes, delivering immediate value to the airline while building a solid foundation for future IT evolution. Mxi’s Maintenix was selected for its comprehensive engineering and maintenance functionality, and its ability to handle multiple maintenance programs for each aircraft type.

As a result, KLM can effectively manage OEM Maintenance Planning Document (MPD) requirements, as well as KLM-specific and/or customer-specific maintenance requirements, in a single system.

Maintenix also links to the native KLM work execution application to deliver the task information. Upon task completion, the program automatically applies the usage against tasks to trigger future task scheduling.

“KLM had a requirement for MRO software tools designed to support our internal processes and to provide engineering services to its external airline customers.” said Paul van Westerhoven, director of engineering at KLM Engineering & Maintenance. “Maintenix met all of these requirements. KLM now has the tools to better manage our maintenance programs and planning processes, for the benefit of our own MRO operations and the support of our customers.”

“Mxi is pleased to be working with a forward-thinking organization such as KLM to apply advanced IT to modern engineering and maintenance processes,” said Doug Brouse, Mxi executive vice president. “The KLM engineering project has allowed us to demonstrate our ability to meet the needs of Tier 1 airlines, and to strengthen our position as a leading provider of MRO software.”

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