Longueuil, QC — Sept. 30, 2002 — The Service Centre Network of Pratt & Whitney Canada Corp. recently completed implementation of an integrated MRO solution based on the SAP business platform.
The new MRO solution is an on-line system that will support and manage all aspects of the service centre’s business. The initial rollout was at the St. Hubert facility with plans for the entire network to be online.
New processes made possible by the MRO software will result in significant operating improvements, from the reception of an engine to shipment.
“A key feature that we are particularly proud of is the electronic inspection workbench,” says Denis Parisien, vice-president, service centre operations. “This new feature will manage the engine configuration and incorporates service bulletins, customer requirements and airworthiness certificates.
“The generation of electronic documents, such as the electronic inspection sheet and mod checklist, will help accelerate engine turnaround times and deliver a host of internal improvements.”
Additional advantages include: improved scheduling plans and shop load balancing; improved parts visibility for global inventory management; and new reporting tools to increase the information available, and the speed with which it is delivered, including all engine information and history on parts or events. These improvements will benefit P&WC’s operations by providing quicker responses using on-line information.
“This is the first step in providing our customers with on-line, real-time improved visibility of their engine status,” says Parisien.
P&WC’s service centre network will use the solution as the platform for future e-business functionality and electronic commerce,
Quebec-based P&WC builds aviation engine for business and regional aircraft and helicopters. The company also offers advanced engines for industrial applications. It is a subsidiary of United Technologies Corp. of Hartford, Conn.