Barberton, OH -- Wright Tool has opened new warehouses in Ontario and British Columbia in Canada, and in Los Angeles and Dallas in the US.
Canadian customers will also benefit with additional time and cost savings since shipments no longer need to clear customs and custom house brokerage fees can be avoided.
The new warehouses help to support Wright Tool's 98/36 delivery standard of having 98% of a customer's order fulfilled within 36 hours or less. The new warehouses also support the company's quality process, known as 'Perfecting Performance.'
"Opening the new warehouses is one of the many ways Wright Tool is ‘perfecting performance,'" explains Ty Smith, director of business development at Wright Tool. "We have taken multiple steps to implement our Perfecting Performance Quality Process, a system for identifying customer needs and translating them into quality products and, in this case, services that exceed the customer's expectations. The new warehouses were a logical step in helping us to serve our customers better."
Wright Tool manufactures a complete line of more than 4,000 professional-grade hand tools for the industrial, contractor, and MRO markets. All Wright-manufactured products are made in the US and carry lifetime guarantees against defects in workmanship.
For more information, visit www.wrighttool.com or send a request to wrighttool@ultlead.com.