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Improvement initiatives and change management – the need for top to bottom buy-in


Maintenance and asset management disciplines are dominated by highly trained and often very experienced engineering and technical people. There is a saying that to engineers, change is an event but for everyone else, it is a process. Many changes to physical assets will impact how people work. Once the engineering project is over, operations and maintenance must live with it. Management must manage processes in a new way and different results can be measured, monitored and expected. Changes must be managed from top to bottom in any organization. Without good change management and good management of change (we’ll explore the differences) any new initiative, hardware, software, process, procedure, etc., will be at risk. We will explore considerations for any program of change in the technical and non-technical realms and arm participants with ideas on what to watch for and to ensure success with any new change.