Richmond Hill, ON — Acklands-Grainger, Canada’s largest distributor of industrial, safety and fastener products, was recently recognized as having one of the most admired corporate cultures in Canada in a study administered by Waterstone Human Capital.
Waterstone recognizes companies with this three-year distinction annually. Acklands-Grainger first earned this award in 2009 and is the only company in the maintenance, repair and operations (MRO) industry to be recognized.
“Our 123-year history is one of remarkable business success propelled by the best team and a unique culture rooted in service to customers and communities,” said Eric Nowlin, president, Acklands-Grainger. “We are delivering double digit profitable growth while increasing team member engagement, customer satisfaction and charitable contributions to record levels. And the best part is we feel that we are just getting started.”
Acklands-Grainger has more than 2,600 employees. The company culture is centred around five ‘Performance Drivers’, including ‘Wow’ the Customer, Have a Winning Attitude, Drive for the Best Results, Make the Team Better and Lead The Way, which are key to how team members operate.
“We integrate our performance drivers into all our people processes – from hiring, performance excellence and succession planning, to training and rewards and recognition – to ensure that we continue to attract, promote, develop and retain exceptional talent who model the elements of our culture,” said Donna Pascal, vice-president, human resources, Acklands-Grainger.
“Congratulations to Acklands-Grainger for being one of Canada’s 10 of 2012,” said Marty Parker, chairman and CEO of Waterstone Human Capital and the chair of the Canada’s 10 program. “This organization has strong cultural alignment and has done an excellent job of integrating culture into their recruiting and people processes. Leadership has a clear vision and their employees play-to-win in an innovative environment. Combine all of this with the strong business performance of this organization, and it’s easy to see why the Canada’s 10 board was so impressed with Acklands-Grainger’s submission.”
Winning organizations will be recognized at the Canada’s 10 Corporate Culture Summit and Awards Gala, to be held at the Fairmont Royal York in Toronto on Feb. 4, 2013.