Chicago, IL — United Airlines has promoted Alan Butterfield, a 16-year veteran of the company, to vice-president–Line Maintenance. A new position, vice-president–Base Maintenance, will be filled by Bill Norman, recently vice-president–Line Maintenance.
“This reorganized structure not only will help us maintain our world-class reliability and safety record at United, but it also will allow us to continue to deliver on our pledge to all of our customers that we are the premier provider of maintenance, repair and overhaul (MRO) services,” said Gregory Hall, senior vice president-United Services.
In his new role, Butterfield will lead United Services’ reliability performance. Norman will be responsible for engine, component, airframe maintenance and facilities management. He will help United Services build its business as a cost-competitive MRO provider in engines, landing gear, high- tech components and avionics. Norman’s main focus will be on executing Lean principles throughout the San Francisco Maintenance Center to improve productivity and build additional capacity for customer work. He will continue to serve as United’s director of maintenance on United’s Air Carrier Certificate with the FAA.
In addition to changes in United Services’ management structure, newly won engine contract work for the division has created the need to recall 73 aviation maintenance technicians and 27 facilities technicians who were previously furloughed.
United Services is an airline support business within United Air Lines Inc. that provides maintenance, airport, and training services to more than 150 airline customers worldwide.